profi.com Enterprise Support

profi.com takes your requests for support via phone or email and provides solutions based on 1st-level support using remote diagnostics according to the agreed SLA. In case of questions regarding the functionality and applicability of the software covered by the service agreement, profi.com is glad to advise the qualified contact of your company.

Audience:
All active users of HP software who hold a valid support contract

Application Software:

• HP ALM / QC Suite
• HP PC Suite
• HP ASC Suite

Benefits:

• Only German-speaking SVI partner covering the following range of topics: QualityCenter, PerformanceCenter, and ApplicationSecurityCenter
• Single point of contact
• Support in German and English
• Definite response times
• Asset for customer database maintenance
• Timely provision of patches
• Provision of an innovative customer portal

User-friendly assistance and effi cient solutions with profi.com Enterprise Support: profi.com takes your support requests via email or the online ticket system and provides solutions based on 1st-level support.

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Enterprise Support (ger)
Enterprise Support (eng)

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